Home » WWE News » Ring of Honor Issues Apology and Statement On Technical Difficulties For iPPV

Ring of Honor issued an apologetic statement Monday after Saturday’s Death Before Dishonor X iPPV was marred with technical difficulties:

Dear Fans,

We apologize greatly those that had issues with the internet pay per view on Saturday evening. The issue turned out to be that there was a glitch with the auto-switching between different quality streams in an effort to deliver the best possible stream to all viewers based on their internet speed.

Because of the lack of incident at any of our staffed locations, and favorable technical reports, it became difficult to isolate the issue. Still, we were able to ultimately solve the problem and all viewers were able to watch the pay per view from that point onward.

In stopping the stream to rectify the issue, we were not able to save it as one file therefore right now, only the second half of the show is available as a replay. The full show will be up as soon as it can be rendered into one file.

We do realize that for some fans, you may have missed a significant portion of the first half of the show, and while we hope that the action in the second half of the show was more than worth it, we would like to offer a make-good for the first half by sending everyone that purchased the iPPV up until 9:00pm on the night of the event, a FREE copy of the DVD when it is released. In addition, and as always, the FULL replay will be up as soon as it is ready.

We also hope you understand, that with any production, a number of issues can occur, and that our ultimate goal is to prevent these issues and continue striving to deliver to you, our devoted fans, the BEST wrestling and internet pay per view in the world.

If for some reason, it is felt that the free DVD and continued access to the replay for a year are not a fair make-good for the issues that occurred on Saturday, refund requests will be honored until 12:00 NOON EST on Tuesday, September 18th, 2012. Please send ALL requests to help@rohwrestling.com. Any processed refunds will nullify the free DVD offer and access to the replay.

Thank you for your continued loyalty and support. We do hope that you will join us for our next iPPV, Saturday October 13th, 2012.

  • scooter

    Also for all those “ROH is an indy company they don’t have the same budget” people why don’t Chikara and Dragon Gate USA have these problems?

  • Dan

    ROH is the only credible pro wrestling company that fans will understand if they made a mistake, because at the end of the day, unlike wwe and tna, people just want to watch good wrestling matches, not just tune into a ppv at the end of the month and never think back after it’s been and gone, it’s a promotion where every ppv is a building block, not just an extra-large card full of shit that doesn’t mean shit, that night or in the future

  • zach

    Im about to start ordering these ippvs just so it can fuck up and get free perks in the future.

  • stockshark28

    ROH sucks anyways so all these big things were supposed to happen when Sinclair bought them but not a damn thing but issue’s.

  • Stevie P

    This was actually a better apology than what TNA did with their PPV with that Sting/Hardy Main Event debacle.

  • scooter

    An apology was fine the first time ROH but now it’s just not good enough!

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